FireScope CMDB Product Tour

The modern data center is a minefield of complexity. Make a wrong move and the business can lose millions, make a right move and the business can save millions. But how can you tell which move is best without clear visibility into your infrastructure?

FireScope CMDB sharpens your view by providing a single window into your infrastructure's configuration and the asset relationships within. This reduces MMTR, brings cost-saving opportunities to the surface, and makes project growth and management easier and more effective. Check out screen shots of FireScope CMDB.

A Single Source of Truth

Like most businesses, your configuration and asset info are probably scattered among spreadsheets, applications and even people, with each containing just a small slice. What's worse, even more of the critical configuration information is locked in the heads of your seasoned IT veterans. Unfortunately, people can get sick, go on vacation and even quit, then what?

FireScope CMDB gives you one place to record and store ALL of your information. A detailed view of your IT infrastructure means that faults can be more rapidly diagnosed and repaired.

• Consolidate all of your configuration knowledge about servers, applications, networks, contracts, processes into a single interface for fast and easy access.
• Aggregate from all of your existing data repositories such as asset management applications, ERP systems, monitoring and management solutions and even spreadsheets.
• Self-service experience that empowers you to deploy FireScope CMDB without an army of expensive consultants.

Business Value

 

Regardless of size, anyone relying on technology to help run their business will benefit from CMDB. The advantages range from reduced outages and incidents, to improved service delivery and dramatic cost savings. It also lets you identify rarely used or forgotten assets that continue to drain time, power and money. From a strategic perspective, CMDB results in IT budget savings and better accuracy in reporting.

Where CMDB Saves:
• Reduced outages and incidents
• Structured, more predictable change
• Lower Mean Time to Repair (MTTR)
• Improved planning and results of cost cutting projects
• Increased system resilience
• More accurate reporting and strategic planning

Simplicity

You have enough complexity to deal with, why should your CMDB add to the headache? It shouldn't, which is why FireScope delivers a total self-service experience. Deployments from the Big 4 require an average 2-3 years to reach operational status, plus an army of consultants and constant tweaking. We eliminate these pricey and annoying extras by combining our highly intuitive user experience with guide wizards to walk you through critical steps, and tips and tricks on every page.

FireScope CMDB delivers greater functionality and usability than traditional CMDBs, minus the outrageous price tags and lengthy deployments.

Discovery

The advanced discovery capabilities in FireScope CMDB take service discovery to the next level by offering features only found in products costing six figures or more. CMDB scans a network to find active devices and identify the model (in the case of network equipment or printers), operating system, applications and more. Highly configurable, you're able to scan by network range, ports to investigate, and can even perform SNMP queries. No other product offers such powerful, flexible discovery at FireScope's affordable rate.

Discovery Capabilities:
• Highly configurable discovery scans
• Rule-based post-discovery actions
• Optional integration with built-in Change Management
• Accessible to SMB and Enterprise markets
• Flexible to adapt to changing needs

Federation

For organizations that already have solutions in place to track assets, contracts or financials, FireScope CMDB can easily pull that data across. And because we focus on open standards, there's no add-on modules or need for custom programming. Simply choose how you want to connect, identify the data you want to federate and map it to the CMDB's data model.

• Adherence to standards - Common Information Model, XML, web services
• Web service interface, with configurable data model mapping
• Live data feature enables real-time integration
• No need for custom programming, expensive add-ons to Federate

Live Links

The live links feature is a first in FireScope. Most federation techniques are performed either once or on a set schedule, meaning your data is already hours old before you see it. Sometimes you just want a quick glance of information in another solution, such as how many open tickets exist for a system, what the last event identified by your monitoring solutions, or who last logged in. With live links, you get on demand, attribute-level federation of your monitoring and management solutions.

• Gain instant, on demand access to fresh data from your existing applications.
• Connect with any standard database technology.
• Setup takes just minutes in a simple two-step wizard.
• You have complete control over what data to aggregate, and how it fits with your data model.

Change Management

 

Change is chaotic - all too often a system enters maintenance without a clear understanding of who will be impacted, if the change will have a positive benefit to the business, or if making a change will disrupt other applications. FireScope provides structure and predictability, essentially letting you organize your change so that there are no surprises.

• Highly intuitive interface guides you through every step.
• Integrated planning mode provides a sandbox for evaluating the impact of potential changes.
• Clone commonly used processes such as new hire processes, server deployments or patch deployments.
• Designed to conform with best practices from the ITIL framework.

Reporting

 

FireScope CMDB makes it stunningly easy for all users (beginner to expert) to create complex reports around their infrastructure, processes and product lifecycle in mere minutes. Don't worry about learning SQL, because it's all point and click. And thanks to inline reporting, there's no need for a client-side application.

• Point and click - no need to learn SQL or programming languages.
• All inline - no need for a client-side application
• Competition typically charges extra for reporting, and then you have to send someone to a course to learn how to use it. In the end, businesses tend to have one person who has to write all reports, meaning it takes days to get a report.

Affordability

While the other guys charge six figures or more for CMDB solutions, FireScope is just a fraction of the price - without skimping on functionality or ease of use. It's an investment you can't afford to ignore!

• According to EMA, the typical CMDB deployment costs between $600,000 and $4 million, also requiring 2-3 years to bring to production.
• Our process enables you to achieve an operational CMDB in days, with do-it-yourself maintenance and no need to hire a dedicated admin.
• We never nickel and dime you with hidden fees.
• No additional fees for user licenses, plug-ins or agents.